📦 New Collection Services
Yodel, a leading UK parcel delivery service, has launched two new collection services designed specifically for small and medium-sized enterprises (SMEs). The move follows a record year of growth for Yodel's consumer-to-consumer (C2C) operations, which saw a 200% increase in volumes over the last two years. The new services aim to support the growing number of SMEs selling through online marketplaces like Shopify.
🛒 Service for 50+ Parcels
The first service caters to SMEs sending more than 50 parcels weekly. These businesses can now open a Yodel account, similar to those held by large high-street retailers. This account provides a regular, booked collection time and access to Yodel’s eRin client service platform. Customers receiving deliveries will benefit from inflight options, two-hour delivery windows, and delivered images via the Yodel app.
🚚 Service for Under 50 Parcels
For businesses sending fewer than 50 parcels weekly, Yodel has introduced a Door-to-Door service via Yodel Direct. Available when booking through marketplace platforms like Shopify, this service is tailored for parcels up to 15kg and maximum dimensions of 120x50x50cm. The two-day, fully tracked service allows customers to print labels at home, ensuring convenience and ease.
💡 Industry Growth and Support
The launch of these services coincides with the discovery that over 54% of Brits aged 16+ are reselling items on online marketplaces, generating £7B annually. Yodel’s CEO, Mike Hancox, highlighted that many microsellers who started during the pandemic have expanded into full-fledged businesses. "We are thrilled to be launching these new, flexible services to support their growth," Hancox stated, reinforcing Yodel's commitment to the SME and C2C sectors.
How will Yodel's new services impact SMEs?
