On February 11, 2025, JD.com announced its new food delivery service, offering zero commission fees for merchants joining before May 1. This move challenges industry leaders Meituan and Ele.me.
On February 11, 2025, JD.com announced its entry into the food delivery market. The company is inviting restaurants to join its platform, JD Takeaway, with an enticing offer: zero commission fees for those who sign up before May 1. This initiative aims to support merchants and promote a sustainable food delivery industry.
JD.com is focusing on "quality dine-in restaurants" for its platform. To ensure high standards, the company will conduct thorough vetting, including photo verification and on-site visits by sales representatives. This approach aims to differentiate JD Takeaway by emphasizing food safety and quality.
China's food delivery market is currently dominated by Meituan and Alibaba's Ele.me. Meituan holds approximately 65% of the market share. By offering zero commission fees, JD.com aims to attract merchants burdened by the typical 6-8% commissions charged by competitors.
JD.com plans to utilize its extensive logistics network to offer efficient deliveries across China. The company has its own self-run logistics system, allowing for same-day or next-day delivery to most regions. This infrastructure could provide JD Takeaway with a competitive edge in delivery efficiency.
Will JD.com's zero commission strategy disrupt China's food delivery market?
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