La Redoute has appointed Richard Burke as the new CEO of its UK operations. Burke, who has been with the company since 2012, will focus on maintaining commercial success and planning for long-term growth and profitability.

Zalando announced it will open a new tech hub in Shenzhen, China, focusing on social commerce expertise. Despite this move, the German fashion giant has no current plans to launch its e-commerce platform in China, focusing on growth opportunities in Europe.

eBay's Q2 2024 saw a 12% growth in first-party ad revenue, driven by 1 billion promoted listings. eBay revamped its ad platform, simplifying ad creation and offering new tools like Promoted Offsite, helping sellers tap into broader audiences.

Amazon's decision to ignore quick-commerce in India has backfired, allowing local players like Blinkit, Zepto, and Swiggy's Instamart to capture a quarter of Amazon India's sales. As e-commerce shifts, Amazon is losing its urban customer base.

Amazon Poland slashes FBA fulfillment fees by 50% starting August 12th, 2024. The move, with no expiry, aims to attract more sellers to its platform. The investment includes 11 fulfillment centers since the 2021 launch.

Etsy is set to launch a paid membership program called Etsy Insider in September. This program will offer perks like free shipping and exclusive discounts to boost customer loyalty amidst competition and declining sales.

Douyin E-commerce's GMV reached $193B in H1 2024, missing the $206.7B target. Growth rate dipped below 30% due to low-price strategies. Merchant retention fell to 59%, impacting advertising growth. White-label products now 40% of GMV, aiming for 46% by year-end.

Just Eat Takeaway launches a €150M share buyback programme starting 31 July 2024, ending by 31 March 2025. H1 2024 shows a 3% GTV growth, €2.6B revenue, and €301M net loss. Adjusted EBITDA rose 42% to €203M.

Adidas increased its marketing spend by 15% to $781M in Q2 2024. This boosted brand momentum and improved sales. Footwear revenue rose 17%, and overall revenues for the first half of 2024 increased 6% to $12.5B.

Clifford Cohen, Asos CTO, leaves after 9 years. He joins the renewable energy sector in August. Hugh Williams steps in as interim EVP for technology. Cohen thanks the team and leaders for their support over the years. Williams has advised Asos for 18 months.

John Lewis introduces a retail media platform in partnership with Epsilon, letting brands manage ads on johnlewis.com. The platform provides real-time data, campaign control, and performance metrics, enhancing customer-brand connections.

Alibaba is changing its fee structure, charging a 0.6% service fee from September. This shift aligns with rivals like PDD Holdings and JD.com. Alibaba’s shares rose 2.4% in the U.S. and 5% in Hong Kong after the news.

Qoo10’s CEO, Young-bae Ku, pledges $58M of his personal assets to compensate Korean merchants impacted by the company's liquidity crisis. The South Korean government will provide an additional $400M in financial support to the affected vendors.

Wayfair UK's profit fell from £2.7M to £2.6M by December 31. Sales declined 17% to £69M. The company laid off 30% of staff, cutting numbers from 847 to 587, part of a $1.4B cost-saving plan. Strategy aims for European growth.

DoorDash has hired Parisa Sadrzadeh, a former Amazon exec, to expand delivery services to include merchandise from major retailers like Target and Best Buy. This move aims to boost their sales and diversify their delivery options.

Swiggy is transforming Minis into a link-in-bio service to expand its customer base. This shift aims to assist small businesses and service providers like fitness trainers in reaching their audience through social media. Swiggy will keep its no-commission policy.

Just Eat Takeaway.com announces plan to close operations in France. The move aims to boost profitability. Financial details are undisclosed. The French market is a small part of Just Eat Takeaway.com. Support for employees is promised.

Former Asos CEO Nick Beighton expresses concerns about Shein’s London Stock Exchange listing. He highlights transparency issues and raises questions about the retailer's business model. A backlash grows, risking Shein's £50bn IPO.

Amazon is set to compete with Temu and Shein by launching a discount section featuring ultra-low-cost goods shipped directly from China. The new section will offer items under $20, delivered in 9-11 days, starting this autumn.

Etsy's CEO announces new Creativity Standards, emphasizing seller involvement. The platform introduces new item details, highlights creative processes, and launches a new marketing campaign. Key events include Etsy Up and Etsy Design Awards.

European beauty giant Douglas Group raises its sales growth forecast to 8.5% after strong Q3 results, with CEO Sander van der Laan citing significant progress and increased profitability.

Frasers Group, advised by Goldman Sachs, is eyeing Yoox Net-a-Porter from Richemont. Richemont seeks to sell after a failed deal with Farfetch. Frasers has been actively acquiring luxury rivals, including Matches Fashion and Coggles, indicating a strategy to dominate the market.

Bol.com introduces Sponsored Products, better partner tools, and a review policy change. The updates include enhanced ad placement, new platform features for sellers, and compliance with the Digital Services Act. All sellers will access these changes by the end of August.

DoorDash has announced new measures to curb account sharing and traffic violations among drivers. These steps aim to address concerns from city officials about safety issues involving scooters and motorcycles. The changes will start in Boston and expand to other U.S. cities.

About You's Q1 2024/25 saw adjusted EBITDA triple to $15M from $4.2M. Sales grew by 2.2% to $518.3M, significantly improving the margin to 2.9% from 0.8%. Co-CEO Tarek Müller attributes success to efficiency gains and cost control on their 10th anniversary.

Shopee, the leading e-commerce platform in Vietnam, is testing a policy allowing order cancelations even when goods are en route to warehouses. This move, which is currently in trial in HCMC and Hanoi, is aimed at improving user experience but has drawn mixed reactions from sellers.

Amazon announced climate-related expectations for key suppliers. They must provide decarbonization plans and meet net zero targets by 2040. Scope 3 emissions are 75% of Amazon’s footprint. They reduced carbon emissions by 3% in 2023. Amazon will prioritize suppliers with net zero plans.

Rocksbox, a jewelry company owned by Signet Jewelers, is ending its rental subscription service and rebranding as an e-commerce site selling new and pre-owned jewelry. This shift aims to attract customers who prefer buying over renting. The rental service ends in August.

Alibaba’s Taobao now sends more traffic to Ele.me via a homepage portal, enhancing “instant commerce.” This follows reports of a potential Ele.me sale, which Alibaba denied. The move aims to align with Alibaba’s “user-first” strategy.

JD.com enhances Jingxi platform for budget shoppers in small towns. The platform saw over 1M orders in the first 4 hours of the 618 festival. The move aims to rival PDD’s success in low-price markets.

Instacart's new updates include a drop-off feature for uncollected orders, an in-app scanning tool for multi-order batches, and alerts for pets at residences. These changes aim to make deliveries safer and more efficient for workers.

Delivery Hero's AGM on June 19th showed profits but hid a $2.3B loss for 2023. Sales grew to $9.9B, up 16%, but far below past growth. Investors must dig into reports to see true financials.

Grubhub, with just 8% market share, secured contracts with Amazon and Starbucks. These partnerships aim to expand delivery options and offer cost-effective services, beating bigger competitors like Uber Eats.

Zalando and About You react to the success of Shein and Temu's direct delivery model. About You will offer items directly from factories. Zalando relies on its logistics network. Shein reported $45B sales, Temu's parent $37B in 2023.

Amazon Prime Day on July 16-17 offers discounts and free trials of Amazon services, pushing non-Prime members to join. 75% of US consumers already have Prime, and Amazon wants more. Special deals on its devices and free service trials aim to attract new members.

Shein plans to turn Turkey into a big supplier of its fast-fashion clothes in Europe. This move aims to reduce criticism of its use of Chinese labor. The company is pursuing a £50B listing on the London Stock Exchange, despite Beijing's concerns.

Coupang, South Korea's e-commerce giant, appoints Asha Sharma, former Microsoft AI specialist, to its board. Sharma's experience spans roles at Microsoft, Meta, and Instacart. This follows Coupang's $500M acquisition of Farfetch in January.

Apple ends its U.S.-only Pay Later feature, launched in March 2023, to integrate Affirm for global installment loans. New loans through Pay Later stopped as of Monday, but existing loans remain manageable via Apple Wallet.

Swiggy has launched a Recruitment Support initiative to help restaurants tackle staffing challenges. This initiative connects restaurants with top staffing experts like Apna, WorkIndia, Kaam, and Shiftz to find qualified candidates. It is integrated into the Swiggy Partner App, making hiring easier and more cost-effective.

Delivery Hero is facing pressure from activist investor Sachem Head to become profitable. CEO Niklas Östberg has been emphasizing profitability, but the company’s stock struggles. Sachem Head, holding 3.6%, pushes for board changes, aiming to replace Östberg. Delivery Hero recently sold its Taiwan business to Uber Eats for €878M, part of ongoing restructuring efforts.

Yoox Net-A-Porter is exiting China to focus on more profitable markets amid weak consumer spending. This move highlights a trend where luxury retailers face challenges in China due to shifting consumer behaviors.

Walmart Data Ventures launched Digital Landscapes, a tool inside its Luminate platform, to help suppliers track online shopper behavior. This beta launch on June 5 will enable better marketing and sales strategies, with general availability expected this summer.

TikTok Shop is now the 9th-largest online beauty and wellness retailer in the US. This growth is reshaping e-commerce as brands and influencers sell directly through the app.

C&A ends its partnerships with Amazon, Wehkamp, and Zalando. Higher sales but lower margins led to this decision. The retailer will now focus on its own digital channels and 'C&A for you' membership program, which has 4M members.

On June 5, 2024, Temu launched in Brazil, marking its presence in 70 countries. Despite new legislation imposing a 40% tax on cross-border parcels, Temu is determined to capture the Brazilian market. The company uses a full consignment model to offer attractive prices but may shift to semi-consignment like in the US. This shift aims to balance cost and delivery speed while navigating political pressures and logistical challenges.

Walmart plans to reach e-commerce profitability in the U.S. within two years, as announced on June 7. Sam's Club has already achieved this milestone. Walmart's e-commerce sales rose 22% last quarter, driving company growth.

ByteDance is cutting 450 jobs, about 9% of its Indonesian workforce, after merging TikTok Shop with Tokopedia. The $1.5B deal aims to cut costs and streamline operations. This is part of a broader strategy to eliminate duplicate roles and comply with local regulations.

Austrian Post introduces AllesPost Deutschland, a service allowing Austrian customers to use a German address for international shopping. Almost 90% of Austrian online shoppers have faced issues with deliveries. This service aims to solve that.

TikTok stops ecommerce in Europe to focus on the US, aiming for $17.5B in sales by end of 2024. The company faces a potential ban in the US and legal challenges to divestment demands. Investigations in Europe also continue.

Airbnb recently removed many travel experiences from its platform, causing confusion among operators. This move is part of a larger strategy to improve quality and refocus on its core offerings. Despite the delistings, Airbnb is committed to the experiences market with new initiatives like "Icons".