OroCommerce launched AI SmartAgent and SmartOrder to revolutionize B2B sales. These tools enhance the customer experience by automating catalog navigation and offline purchase orders, improving speed and accuracy.
OroCommerce's AI SmartAgent uses natural language to simplify complex B2B operations. Buyers can search for products, request quotes, and place orders by simply asking questions like, “What did I order last month?” Dima Soroka, CTO, says, “We aim to bridge the gap between complex operations and user-friendly interactions.” This tool serves as a personal assistant, automating tasks that typically take hours and improving the buying experience for B2B customers.
AI SmartOrder automates the processing of offline purchase orders, like PDFs or email attachments, converting them into digital drafts. By eliminating manual data entry, it speeds up order processing and reduces errors. This automation lets teams focus on more strategic tasks. "AI adds value where it counts," says Yoav Kutner, CEO of OroCommerce, highlighting how SmartOrder minimizes routine, manual tasks.
Both tools focus on operational efficiency. SmartAgent improves how buyers navigate catalogs and place orders, while SmartOrder streamlines the backend, converting orders without human intervention. By reducing errors and speeding up processes, these AI innovations help B2B businesses focus on growth rather than mundane tasks. OroCommerce is enhancing B2B sales platforms with real-time solutions, keeping companies competitive.
OroCommerce, a leader in B2B eCommerce, combines AI tools with robust marketplace and CRM solutions. Founded by Yoav Kutner, Dima Soroka, and Roy Rubin, OroCommerce’s SmartSuite is pushing the boundaries of what AI can do in the B2B space. Their low-code workflow automation tools help businesses customize processes to fit their needs, making OroCommerce a trusted choice for manufacturers and distributors worldwide.
Will AI completely take over manual processes in B2B commerce?
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