eBay extends purchase cancellation period

By  
Artur Stańczuk
August 25, 2024
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Summary:

eBay has changed its purchase cancellation policy, enabling buyers to cancel orders until the item is marked as shipped, effective August 28, 2024. This adjustment, tested with minimal impact on abandonment rates, has led to a 25% boost in customer satisfaction, helping to maintain trust between buyers and sellers.

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