📦 Expanding Delivery Points
DPD and GLS have joined forces to expand their delivery services in Germany, focusing on a shared network of parcel shops and lockers. The companies aim to offer 20,000 out-of-home points by 2027. Currently, each operates around 8,000 locations. This collaboration will create one of the most extensive drop-off and collection networks in Germany, allowing customers to use DPD and GLS locations interchangeably. By combining efforts, they intend to cater to the growing demand for convenient and flexible delivery options.
🚪 Launching Nationwide Lockers
The partnership includes a plan to install 1,000 open parcel lockers across Germany by the end of 2025. This open network will be accessible to all delivery services, making it a valuable addition to the industry. It represents a joint investment by DPD and GLS, aiming to place lockers within easy reach of customers—close to workplaces, shopping areas, and residential zones. The open system is designed to provide flexibility, allowing consumers to integrate deliveries seamlessly into their daily routines.
🌿 Focus on Sustainability
DPD and GLS emphasize the sustainability of their new network. As Dr. Karsten Schwarz, CEO of DPD Germany, noted, "The parcel industry needs creative solutions for a sustainable future." The collaboration is seen as a way to reduce the carbon footprint of last-mile delivery by minimizing travel distances. A study by Geopost indicates that over a quarter of German e-shoppers prefer parcel shop deliveries. The new network aims to meet these preferences while supporting a greener approach to package delivery.
🤝 Aiming for Customer Satisfaction
Customer convenience is at the heart of the DPD and GLS partnership. Dr. Achim Dünnwald, CEO of GLS Germany, highlighted the benefits: "More contact points mean shorter distances for our parcel customers." This initiative not only enhances customer satisfaction but also strengthens relationships with online retailers and parcel shop operators. By expanding their reach, DPD and GLS are positioned to offer a competitive alternative to closed network systems, aiming to secure a larger market share in Germany’s parcel delivery sector.
Will DPD and GLS' new lockers change delivery in Germany?
