DoorDash’s Portable Benefits Pilot paid 4,400 Dashers an average of $200 over six months. Despite funding for health insurance, only 7% used it for that. Most Dashers prefer independent work with benefits over full-time employment.
DoorDash launched its Portable Benefits Pilot Program in Pennsylvania in April 2024. The company contributed 4% of Dashers’ monthly pre-tip earnings to a benefit savings account. To qualify, Dashers had to earn $1,000 and complete 100 deliveries in Q2. Over the six-month period ending in September, 4,400 of the 19,000 eligible workers participated, receiving an average of $200. DoorDash estimates payouts will rise to $400 per participant by March 2025 when the 12-month trial concludes. Total contributions will amount to $381.80 per Dasher, with the company paying $802,722 in the first six months alone.
Dashers used the program’s funds for a range of needs. Nearly a third (31.6%) opted to save for time off, while 20.9% allocated the money toward emergency savings. Surprisingly, only 6.8% used it for health insurance, despite the program’s intent to address gaps in contractor benefits. These spending patterns highlight the varied priorities among gig workers and underscore their need for financial flexibility rather than rigid, one-size-fits-all solutions.
Survey data revealed that most Dashers prefer to remain independent contractors. A resounding 86% of participants stated they would choose gig work over full-time employment. Over half (54%) said they favored “independent contractor status with portable benefits,” a compromise that balances flexibility with essential protections. This sentiment aligns with broader gig economy trends, where workers value autonomy but require tailored benefit options.
The pilot program runs until March 2025, and its success will influence the future of benefits for gig workers. If widely adopted, similar programs could redefine contractor benefits across industries. However, low uptake for health insurance raises questions about its appeal. DoorDash is also likely to use this data to advocate for portable benefits at a policy level, potentially reshaping employment laws in the U.S. For now, the program highlights the balancing act between flexibility, financial support, and worker satisfaction.
Should gig workers get portable benefits or full-time jobs?
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