Dr. Carina Popovici used AI to find 40 fake paintings on eBay, including a Monet priced at $599K and a Renoir at $165K. She believes this is just the tip of the iceberg. eBay claims to use AI to block counterfeit items but has not responded to her concerns.

Amazon commits to investing $1.3B in France, creating 3,000 jobs. This move aligns with France's AI growth, supported by AWS's cloud infrastructure expansion in Paris.

Etsy's CEO, Josh Silverman, revealed a new machine learning model that reduced USPS transit times by over a day, boosting perceived reliability and increasing estimated delivery dates of seven days or less for triple the orders.

Monocle's recent $7.5M funding boosts its AI platform, offering real-time personalized promotions, improving customer engagement and significantly lifting revenue by 30%.

On April 24, 2024, in Boston, HubSpot introduced Spotlight, featuring new Service Hub and AI tools, making it easier for SMBs to manage and grow customer interactions. These tools promise rapid innovation and support.

At the 2024 Stripe Sessions in San Francisco, Stripe introduced 50+ new features to enhance payments processing and fight fraud, having processed over $1 trillion last year.

Alibaba's DingTalk launched a marketplace with 200+ AI agents. The AI Assistant now handles images, videos, and 500-page texts. 2.2M companies used DingTalk AI, benefiting SaaS businesses and developers.

Sam's Club's new AI exit tech, launched in January, is now in 120 U.S. stores. This tech speeds up customer exits by 23% and reduces staff at checkouts. Full rollout planned for 2024.

Amazon's Q1 2024 revenue reached $143.3B, driven by AI and advertising. AWS revenue hit $25B, with net income tripling to $10.4B. CEO Andy Jassy sees huge potential in AI and plans to increase capex for AWS growth.

OpenAI has appointed Glenn Worthington, ex-Shopify VP, as its new head of support. This move underlines the tightening links between AI and ecommerce.

Google introduces a new Tinder-like feature allowing users to swipe on clothing items to refine style recommendations, competing with Amazon and Walmart in AI-driven shopping.

Instacart's 'Ask Instacart' feature employs generative AI to personalize shopping experiences, answering customer queries and recommending products based on shopping history.

Kea's AI technology allows customers to place food orders over the phone without the hassle of apps. Busy customers, like parents on school runs, benefit from this quick, 30-second service.

With AI search upgrades, Rent the Runway enhanced its digital experience, leading to a 10% increase in loyalty. Their future plans include streamlining UX and adding educational content.

TikTok plans to launch AI avatars on its platform, potentially challenging the dominance of human influencers. This new feature will allow TikTok Shop sellers and advertisers to generate scripts for virtual influencers to deliver.

eBay introduced a 'shop the look' feature in its iOS app, using AI to offer personalized fashion suggestions based on user shopping patterns.

With billions of products available, Google introduces personalized shopping experiences, including style recommendations, brand preferences, and AI-driven image generation.

Instacart unveils a developer platform allowing integration into apps and websites, enhancing grocery shopping from recipe discovery to delivery. Partners include New York Times Cooking and GE Appliances' smart tech.

Stockholm's Dema.ai, with its innovative predictive analytics for e-commerce, announces a €7M seed funding led by J12 Ventures and Daphni. Founded in 2022, the platform promises to transform e-commerce decision-making.

With an additional $2.75bn, Amazon's investment in AI startup Anthropic reaches $4bn. This move signals Amazon's commitment to leading in the generative AI space, aiming to revolutionize customer experiences.

Web3 fashion startup mmERCH bags a whopping 6.4M in seed funding, led by Liberty City Ventures. Founder Colby Mugrabi promises "neo-couture" collections, melding AI and blockchain for unique fashion pieces. Debut in April.

With a strategic pivot to AI since 2018, Mango (fashion retailer) has set the pace in the industry. In 2023, it recorded a massive $3.39B in sales, thanks to AI platforms like Midas for pricing, Gaudí for product recommendations, and Inspire for design creativity.

In a groundbreaking move, Big Sur AI has nabbed a cool $6.9M to bring AI magic to e-commerce, with their AI Sales Agent proving a game-changer. Boosting sales by a whopping 4x, it's clear that online shopping just got smarter.

Prescient AI's innovative AI platform promises eCommerce brands like Good American and Eight Sleep a revolutionary way to optimize ad spend, boasting significant ROAS increases and revenue growth. With $10M Series A funding, it's on a hiring spree to expand its already impactful team.

DoorDash's AI innovation, SafeChat+, is set to tackle verbal abuse in chats by detecting offensive language in real-time. With capabilities to analyze over 1,400 messages per minute in multiple languages, SafeChat+ empowers users and delivery personnel with immediate response options.

JD.com's Spring Dawn Initiative, since its January 2023 launch, has introduced AI tools slashing operational costs by 50%, enhancing content creation, customer service, and live streaming services, multiplying merchant numbers by 4.3x.

Amazon is on a magical AI spree, now letting sellers create product pages by simply pasting a link. With AI's help, what once took hours, now is a matter of seconds, says Mary Beth Westmoreland. But remember, with great power comes great responsibility—or Amazon might sue.

Walmart Commerce Technologies rolls out Route Optimization, an AI logistics tool previously used internally, now available to all. With this, they've slashed 30M miles and 94M pounds of CO², showcasing the tech's massive impact.