JD.com enhances Jingxi platform for budget shoppers in small towns. The platform saw over 1M orders in the first 4 hours of the 618 festival. The move aims to rival PDD’s success in low-price markets.
China’s e-commerce giant JD.com is focusing on its budget shopping platform Jingxi to win over consumers in smaller towns. These towns, often referred to as the “sink” market, consist of shoppers with limited spending power. JD.com is implementing a “whole custodian” model, taking full control of Jingxi’s operation, logistics, and after-sales services. This move aims to better serve price-sensitive consumers and compete with PDD Holdings. The head of Jingxi will now report directly to JD.com CEO Xu Ran.
The competition among major Chinese e-commerce platforms is intense due to an economic slowdown and sluggish consumer spending. Platforms like PDD’s Pinduoduo have succeeded with extremely low prices, pushing others, such as Alibaba’s Taobao, to focus more on budget-conscious consumers. JD.com, traditionally popular among affluent shoppers, launched Jingxi in 2020 to tap into lower-end markets. However, the initial response to Jingxi was lukewarm.
Jingxi has signed up suppliers of essential items like tissue paper, underwear, and fruit. The platform aims to partner with over 10,000 factories by the end of the year. This strategy is part of JD.com’s renewed focus on expanding Jingxi’s reach and catering to budget-minded shoppers. During the recent 618 midyear shopping festival, Jingxi received over 1 million orders in the first four hours, more than triple the previous day's orders.
JD.com’s restructuring of Jingxi indicates its commitment to capturing the lower-end market. With the head of Jingxi reporting directly to the CEO, the platform is poised for more aggressive expansion. While JD.com did not immediately comment, this move aligns with the broader trend of e-commerce giants adapting to economic challenges by focusing on budget-friendly options. As competition with PDD Holdings and Alibaba intensifies, JD.com’s success in the “sink” market will be closely watched.
Will JD.com’s strategy for budget shoppers pay off?
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