Coveo partners with Shopify on Oct. 31, 2024, to provide AI-powered search for enterprise customers, enabling better product discovery and personalization. This collaboration aims to optimize revenue for Shopify merchants while enhancing shopper experiences.
Coveo, the leading AI platform in Montreal, has partnered with Shopify, headquartered in San Francisco, to bring advanced AI search and generative commerce solutions to enterprise customers. Louis Tetu, CEO of Coveo, stated, "This partnership marks an exciting new chapter." This initiative aims to help Shopify merchants boost revenue and enhance customer experiences through powerful AI capabilities.
Through this collaboration, Shopify enterprise customers can utilize Coveo’s AI models for personalized search, dynamic recommendations, and improved operational efficiency. The capabilities include search query suggestions and personalized 1:1 results that enhance product discovery, managing over 40M products and 100M content pieces. This is set to optimize margins and elevate shopper interactions significantly.
Louise Tetu emphasizes the innovative nature of the partnership, highlighting how the integration of Coveo's AI with Shopify's architecture creates a unique synergy. Laurent Simoneau, Coveo's Co-Founder, stated, "Our strength lies in delivering relevance at scale," focusing on impactful outcomes for B2B and B2C sectors. The overall goal is to enable enterprise customers to thrive amidst rapid changes in digital commerce.
This partnership promises ongoing innovation and long-term value, enhancing the way businesses manage customer experiences. For Shopify merchants seeking to integrate Coveo’s advanced capabilities, support is readily available. As AI continues to evolve, this alliance sets a strong precedent for the future of enterprise commerce.
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