Swiggy, the Indian food delivery giant, is testing a fee hike from ₹5 to ₹10 (€0.1) per order. This strategic move aims to reduce losses and strengthen its position for an upcoming IPO.
Swiggy is experimenting with doubling its platform fee to ₹10, a move to offset its losses before its planned IPO. This follows a pattern of gradual fee increases, starting with ₹2 in April 2023, and then rising to ₹5.
The food-delivery sector is experiencing slower growth, prompting companies like Swiggy to innovate. CEO Sriharsha Majety emphasizes Swiggy Instamart and affordable offerings like Pockethero to attract budget-conscious consumers.
Swiggy's decision to increase the platform fee aligns with its IPO ambitions. The company, along with its competitor Zomato, navigates the delicate balance of imposing fees without alienating price-sensitive customers.
Platform fees, common in the industry, aim to improve unit economics by generating more revenue per order. This tactic, used by companies like Uber and BigBasket's BB Now, reflects Swiggy's focus on financial health.
Swiggy's valuation by Invesco reached $8.3 billion in October 2023, marking a decrease from its January 2022 valuation of $10.7 billion. This fluctuation in valuation reflects the dynamic and challenging nature of the food delivery market.
Do you think Swiggy's can pull it off? Doubling the delivey cost without significant impact on demand
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