H&M relaunches its 6-story flagship on Huaihai Road, Shanghai, after a 2.5-year closure. This marks a bold move to regain market share in China post-2021 boycott.
H&M has reopened its iconic flagship store in Shanghai, China. Located on Huaihai Road, the store occupies six floors and spans 6,000 square meters. It closed in June 2022 amid a challenging market environment but reopens under a new lease running through 2034. The annual rent is $3.6M from 2025-2029, increasing to $3.8M from 2030. This reopening signals H&M's intent to regain its foothold in the Chinese market. The store will feature H&M's latest retail concepts, aiming to attract modern consumers.
The store’s closure in 2022 followed years of challenges for H&M in China. In 2021, the company faced a government-led boycott due to its stance on Xinjiang cotton. Chinese consumers criticized H&M as a "low-quality" brand with over 170M mentions of #HMclosesitsfirststoreinChina on Weibo. H&M maintained that the closure was for relocation, not an exit, but rumors of a full withdrawal loomed. The reopening now marks a turnaround for the brand in this competitive market.
Since 2021, H&M has worked to rebuild its image in China. The company ramped up engagement on platforms like Douyin and Pinduoduo, launched collaborations with local designers like Tang Dayun, and partnered with Shanghai Fashion Week. A design innovation center in Shanghai was also established in 2023. These efforts have modernized H&M’s offerings, aiming to align with the preferences of Chinese consumers. The flagship reopening crowns these initiatives.
H&M’s comeback mirrors a broader trend of Western retailers expanding in China. Brands like Mango and Desigual have also opened flagship stores recently. Despite challenges, China's retail market remains a vital growth area. With luxury brands struggling, affordable fashion players see opportunity. H&M’s strategic investments in China signal confidence in the market’s potential, setting the stage for a competitive retail landscape in 2025 and beyond.
Will H&M's comeback succeed in winning over Chinese shoppers?
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