👗 New Partnership Announcement
Vestiaire Collective, a leading resale platform, has announced a new partnership with Sojo, a repair and alteration platform. This collaboration aims to provide customers with access to tailoring and repair services, along with Sojo's zero-emission pick-up and delivery. This partnership responds to customer feedback, revealing that 65% of returns are due to incorrect fit.
🚚 Enhanced Customer Experience
Customers can now buy pre-owned pieces from Vestiaire Collective with the confidence that they can easily make adjustments to fit their needs. According to Sojo's founder, Josephine Philips, the new service addresses a common issue in the second-hand market—finding items that don't fit perfectly. Philips, an enthusiast of vintage clothing, created Sojo to provide a convenient solution for tailoring second-hand clothes.
🔧 Benefits for Sellers
Not only does this service benefit buyers, but sellers also gain from the partnership. Sellers can repair items to meet Vestiaire Collective's criteria, which excludes garments with tears or holes. This enables them to increase the sale value and offer more pieces on the platform. The new service ensures that all items meet high-quality standards, making them more appealing to buyers.
🌱 Sustainable and Convenient
Once customers receive their items, they can book alterations through the Vestiaire Collective site and arrange for Sojo's pick-up service. The items are then repaired by Sojo's in-house studios and delivered back to the customer. This zero-emission service not only ensures convenience but also aligns with the growing demand for sustainable practices in the fashion industry.
Would you use a tailoring service for your second-hand clothes?
