Inditex opened its first "Zacaffé" in Madrid, blending fashion with lifestyle. Located near Zara Man, it offers coffee, pastries, and branded merchandise. Plans include expansions to Tokyo and Seoul in 2025, redefining Zara as a cultural experience.
Inditex, the parent company of Zara, has ventured into the café business with the launch of "Zacaffé." The first location opened in Madrid, adjacent to Zara Man in the city center. With two entrances—one from the street and one from the Zara store—it provides easy access for both shoppers and casual visitors. The café offers a stylish atmosphere inspired by Moorish art and architecture, a nod to Madrid's Casa Árabe. Designed by Ramdane Touhmani's Art Recherche et Industrie, it features bespoke tableware and décor.
Inditex plans to take "Zacaffé" global. By 2025, new locations are set to open in Tokyo and Seoul. Each café will reflect local cultural aesthetics, emphasizing Inditex's commitment to blending art, culture, and commerce. These expansions are part of the company's strategy to enrich its brands with cultural dimensions. Zara and Massimo Dutti already operate a few cafes worldwide, but "Zacaffé" aims to establish a more luxurious and exclusive identity for Inditex's offerings.
The café serves as more than a coffee spot; it’s a cultural hub. Inditex plans to host art and cultural events in "Zacaffé," transforming it into a space for creativity and connection. This aligns with their broader strategy to reposition Zara as a premium brand, shedding its fast fashion reputation. Exclusive collaborations with high-end brands are also in the pipeline to further reinforce this upscale image.
Inditex follows other luxury brands like Louis Vuitton, Gucci, and Dior, which have successfully launched restaurants and cafes. Experts highlight that this diversification strategy strengthens customer loyalty by creating memorable experiences. These ventures also offer new revenue streams, crucial for navigating the challenges of today’s luxury market. By integrating hospitality with retail, Inditex positions itself to deepen customer engagement and increase spending per visit.
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