On January 31, 2025, Amazon UK launched the Inventory Defect and Reimbursement portal, streamlining FBA operations by centralizing defect management and reimbursement tracking.
On January 31, 2025, Amazon UK launched the Inventory Defect and Reimbursement (IDR) portal. This tool aims to streamline Fulfillment by Amazon (FBA) operations. Sellers can now manage inventory defects and reimbursements in one place. CHANNELX.WORLD
The IDR portal provides complete visibility into defects like warehouse loss, damage, and customer returns. It offers detailed information, including defect type, creation date, actions taken, reasons, and current status. Sellers can identify reimbursable opportunities through comprehensive reports and policy checks. SELLERCENTRAL.AMAZON.COM
To access the IDR portal, log in to your Seller Central account. Navigate to the Fulfillment by Amazon dashboard. Under the Inventory drop-down menu, select Inventory Defect and Reimbursement. SELLERCENTRAL.AMAZON.COM
The IDR portal enhances transparency in FBA operations. Sellers gain insights into defect frequency and resolution rationale. This centralized approach simplifies managing warehouse losses, damages, and customer returns. It helps sellers efficiently track and address inventory-related issues. SELLERCENTRAL.AMAZON.COM
How will Amazon's new IDR portal impact your FBA operations?
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