📊 Smarter Order Management with AI
fabric unveiled its AI Order Cloud on December 18, 2024, promising a revolution in retail. This OMS integrates real-time data, AI analytics, and automation to manage inventory, orders, and fulfillment across channels. Stockouts, costing $1T annually, and overstocking issues are mitigated using this advanced solution. With 92% of businesses investing in AI by 2024, fabric aims to lead in reducing operational complexity and driving growth.
📦 Efficient Fulfillment Across Channels
fabric AI Order Cloud empowers retailers to optimize fulfillment. It dynamically balances speed and cost by analyzing inventory and carrier capacity. Retailers can now use ship-from-store options to increase average order value. Its AI agent learns from patterns to improve picking and shipping efficiencies while keeping service levels intact. The result? Lower costs and better customer satisfaction.
🌍 Enhancing Customer Experiences Globally
Global retailers like ESW highlight the transformative impact of fabric's solution. ESW’s CPO, Frank Kouretas, says, “fabric AI Order Cloud is a game-changer for omnichannel retail.” By providing unified data, fabric enables operators to manage channels efficiently, minimizing overselling and cancellations. Seamless inventory visibility leads to better product discovery and faster fulfillment for customers worldwide.
💡 The Future of Unified Commerce
fabric’s CEO, Mike Micucci, emphasizes that the new OMS brings AI-powered insights to omnichannel strategies. It saves merchandising teams 50% of their time while boosting site conversion and reducing cart abandonment. The system also provides natural language interfaces for easy access to analytics and decisions. fabric AI Order Cloud is available globally, with a demo at NRF 2025, booth #6639.
How will AI-powered OMS solutions change the retail industry?
