Flexport introduces AI-powered insights and real-time tracking, boosting supply chain efficiency and visibility for global businesses.
Flexport just dropped over 20 new AI-powered tools to shake up global logistics. The standout? Flexport Intelligence—an AI-driven insights platform that lets businesses ask supply chain questions in plain English and get instant, actionable answers. Another big launch is Flexport Control Tower, which provides visibility across shipments, even for freight managed by other carriers. CEO Ryan Petersen says Flexport’s scale gives it a massive advantage in AI adoption, making it the largest provider of AI-driven supply chain tools today.
Flexport is doubling down on AI-driven forecasting with new demand planning and inventory placement solutions. These tools analyze millions of data points to optimize inventory distribution, keeping products closer to consumers. AI Voice Agents are also being deployed to improve carrier coordination. Flexport Control Tower users have already seen freight cost savings of 10% on average, proving that better visibility leads to smarter spending. VP Ted Boeglin highlights how companies can now use Flexport’s analytics regardless of their logistics provider.
Flexport is making global e-commerce easier with a new dropshipping solution, allowing brands to sell on 50+ major retailer websites. It’s also integrating with Shopify and Passport to simplify international parcel shipping to over 200 countries. With real-time freight pricing, merchants can now compare and book shipments instantly, cutting wait times from hours to seconds. Flexport’s enhanced messaging and shipment tracking ensure businesses stay in control of their logistics at every step.
Flexport is showcasing the tech behind its seamless logistics—automating workflows, optimizing routes, and improving customs compliance. President Sanne Manders says their AI tools free up human creativity, allowing teams to focus on complex challenges AI alone can’t solve. Looking ahead, Flexport will roll out major product updates twice a year, with the next release planned for late summer. As Petersen puts it, Flexport’s goal is simple: make global trade as effortless as flipping a light switch.
Will AI make global supply chains more efficient or more complex?
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