🛒 eBay's New Survey Initiative
eBay has launched a new survey initiative inviting sellers to participate and provide feedback. The unique aspect of this survey is the requirement for participants to upload videos of themselves. The survey runs from July 15 to 26, offering a $250 Visa e-gift card for those who complete it. eBay aims to learn more about seller habits and introduce a new online service related to managing buyer communications.
📹 Video Sharing Requirement
The survey requires participants to upload short videos of themselves testing the new service, sharing their reactions, and answering brief survey questions. Sellers must use an online service called dScout to upload these videos. The total time commitment is about 2 to 2.5 hours, including a brief, three-minute video introduction. The survey invitation also assures that all responses will be kept confidential and used only for research purposes.
💬 Sellers' Concerns
Upon receiving the survey invitation, some sellers questioned its legitimacy, suspecting it might be a phishing scam. They expressed their concerns on eBay discussion boards, highlighting potential red flags. One eBay moderator acknowledged that while offering a gift card for a survey is not unusual, he was initially skeptical about the invitation. However, the moderator later confirmed that the survey email was legitimate and sent by eBay.
🔧 New Feature Insights
The survey hints at a new feature eBay plans to introduce, aimed at helping sellers manage buyer communications more effectively. While specific details about the feature are still under wraps, the survey is part of eBay's efforts to gather valuable feedback from sellers to enhance their selling experience. Sellers are encouraged to share their thoughts on the new tool and their willingness to record videos for eBay's research.
Would you participate in eBay's video survey?
