Amazon starts drone delivery in Phoenix’s West Valley, offering one-hour delivery for over 50,000 items. The MK30 drone, quieter and rain-resistant, will operate in daylight and favorable weather. The rollout adds to Amazon's Texas operations, while the U.K. and Italy launches are expected by year-end.
Amazon's Prime Air has launched in Phoenix, Arizona, allowing select customers to receive drone-delivered products in as little as an hour. The service, based in the West Valley of Phoenix, supports deliveries of items weighing five pounds or less, covering approximately 50,000 products, from tech to beauty supplies. Customers can choose the precise drop-off spot for each delivery, with Amazon stating that orders arrive from a take-off hub in Tolleson, ensuring quick, local deliveries.
Amazon’s drone service is limited to daylight hours and weather permitting. Prime Air spokespersons clarified that deliveries won’t run at night or in heavy rain or high winds. The company’s latest MK30 drones are designed for enhanced reliability in rain and are 50% quieter, making them more neighborhood-friendly. The MK30 model was recently approved for extended-range operation by the FAA, marking a significant step in Amazon’s drone tech progress.
Amazon’s Phoenix launch joins a similar rollout in College Station, Texas, where Prime Air has been testing drone delivery of prescription medicines since 2023. Both locations now use MK30 drones for various products. As Amazon aims to integrate drones within its same-day delivery system, it has scaled back efforts to build standalone drone hubs, potentially lowering operational costs and speeding up rollout to more regions.
Amazon has announced plans to bring drone delivery to the U.K. and Italy by the end of 2024, though no specific updates have been given. Prime Air has faced regulatory and operational hurdles over recent years, but the recent FAA approvals mark progress. With the cost-cutting measures by CEO Andy Jassy, integrating drones into the same-day network could be a path toward cost-effective expansion, according to industry experts.
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