Temu has overtaken eBay in Australia’s online retail market for the first time since its 2023 launch. October 2024 saw Temu at 20% share, compared to eBay’s 17%, with Amazon still leading at 50%. Smaller retailers like Kogan have lost ground.
Temu, launched in early 2023, has swiftly risen in Australia’s online retail market. By October 2024, its market share reached 20%, surpassing eBay’s 17% for the first time. This milestone underscores Temu’s ability to capture consumer attention in a competitive sector.
eBay’s share in the Australian market has steadily fallen since its 2022 peak of 43%. October 2024 marked a new low at 17%, reflecting a shift in consumer loyalty. Analysts attribute the drop to increased competition and evolving buyer preferences.
Amazon remained the dominant player, commanding over 50% of online retail spend in October 2024, a 16% increase year-over-year. Amazon’s strong customer loyalty, with 75% of category spending retained, demonstrates its market resilience despite new competitors.
Smaller players like Kogan, Catch, and The Iconic have been losing market share to larger competitors. Temu’s rise, combined with Amazon’s dominance, has squeezed these retailers, prompting experts to question their strategies for staying competitive.
What can smaller retailers do to compete?
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