After launching MakerPlace in November 2023, Michaels steps up its game by introducing in-store selling pilots across the US, strengthening its position against Etsy. CEO Ashley Buchanan's vision for a "one-stop shop" for handmade sellers and customers begins to materialize with new campaigns and expanded ecommerce.
Michaels, traditionally known as a go-to spot for craft enthusiasts, ventured into the digital world by launching MakerPlace in November 2023. Envisioned as a vibrant community for handmade goods, classes, and tutorials, MakerPlace signifies Michaels' strategic pivot towards embracing the digital ecommerce trend. Ashley Buchanan, Michaels' CEO, spearheaded this initiative, aiming to cement the platform as a direct competitor to Etsy, a giant in the online marketplace for handcrafted items. The vision? To create a seamless ecosystem supporting handmade sellers from inspiration to sale.
The leap from online to in-store presence marks a bold step for Michaels' MakerPlace, with a pilot program initiated on February 24 across seven US locations. This program allows selected sellers to showcase their handmade products directly to Michaels' customers in categories like home decor, art, and woodwork. The initiative not only brings digital marketplace goods to a tangible retail environment but also offers small businesses a much-needed platform to reach a broader audience, potentially revolutionizing the way handcrafted goods are sold and marketed.
To drum up excitement and engagement, Michaels rolled out the "Respect the Handmade" campaign, spreading the word across social media, streaming platforms, and Michaels-owned channels. This creative campaign, featuring handcrafted puppets, showcases the unique and personal aspect of MakerPlace products, reinforcing the value of handcrafted goods in a market flooded with mass-produced items. Such marketing efforts not only highlight the marketplace's unique offerings but also underscore Michaels' commitment to the handmade community.
With these strategic moves, Michaels is not just challenging online marketplace giants like Etsy but is also redefining its role in the crafting community. The integration of MakerPlace into physical stores and the launch of dedicated marketing campaigns illustrate Michaels' ambition to be more than just a retail store. It's about creating a holistic ecosystem that nurtures creativity, supports independent artisans, and provides customers with a unique shopping experience that celebrates the art of handmade.
Will Michaels' MakerPlace outshine Etsy?
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