Deliveroo launches ‘Deliveroo Shopping’ in Hong Kong, offering over 10K SKUs across baby, pet, pharmacy, and more. Partnering with Watsons, LEGO, and others, it combines convenience, gifting, and retail in a single app.
Deliveroo has introduced 'Deliveroo Shopping' in Hong Kong, adding retail shopping to its established food and grocery delivery services. This move reflects the company's ambition to expand on-demand convenience. With over 10,000 SKUs at launch, the platform covers diverse categories, including baby supplies, pet products, home goods, pharmacy items, and more. By partnering with trusted brands like Watsons, LEGO, and SLOWOOD, Deliveroo ensures customers access everyday essentials seamlessly. "We’re thrilled to partner with Deliveroo Shopping," said Simmy Chung of Pet Line, highlighting the convenience it brings to pet owners.
Retail giants like Watsons and LEGO have embraced this partnership to better serve consumers. Samuel Lee, Watsons Hong Kong’s managing director, stated, "This collaboration aligns perfectly with our O+O strategy to make health and beauty products more accessible." Watsons now reaches customers faster through Deliveroo’s delivery network. LEGO also leverages the platform’s gifting feature, providing families with instant access to creative playsets. Marco Ng of Kidsland shared, "Deliveroo Shopping brings magical moments to homes across Hong Kong."
The platform introduces an innovative gifting feature that allows users to send trackable gifts with animated cards. Ideal for occasions like birthdays or special surprises, this feature enhances convenience and personalization. Deliveroo also integrates machine-learning tools for efficient browsing and discovery, making last-minute gift shopping hassle-free. This user-focused approach strengthens Deliveroo’s appeal to busy urban consumers seeking speed and ease.
Jonathan Kan, Deliveroo Hong Kong's new verticals director, emphasized that this launch is part of a broader strategy to transform on-demand retail. After debuting Deliveroo Shopping in Singapore, the company continues expanding its partner network and offerings. "Deliveroo Shopping elevates the consumer experience by combining food and retail in one platform," Kan explained. Future plans include further expansion to meet growing consumer demand for versatile, fast delivery options across regions.
How will Deliveroo Shopping change your shopping habits?
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